SUMMARY OF JOB:
The Household Coordinator/ Social Worker has the primary responsibility of enhancing the resident’s quality of life and working closely with the Nursing Coordinator to effectively manage the household by providing leadership and vision. The incumbent has overall responsibility for the non-clinical functions of the household and works closely with the Nursing Coordinator to ensure regulatory compliance, nurture a resident-directed culture, strengthen the ability of the household to grow as a separate effective household and promote individual and team learning. The Household Coordinator/ Social Worker will also work cooperatively with residents, coworkers, families, visitors and volunteers to create a positive and pleasant environment for each household and be in charge of discharge planning case management for the short term household.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Knowledge of long term care services.
- Experience in working in the field of long term care with the aging population.
- Understand needs of an aging population.
- Demonstrated experience using computer systems such as Microsoft Office.
- Demonstrated experience managing people.
- Ability to interact with staff on all levels.
- Completion of cross training for life enrichment, housekeeping, and laundry as required.
- Commitment to person-directed principles and values
- Commitment to supporting a resident's independence, autonomy, and honoring their decision-making capability within the constraints of their cognitive and/or physical decline.
- Flexibility to adapt to a changing environment
- Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
- Adheres to the Organizations Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
- Follows all local, state and federal regulations as they pertain to their position.
- Adheres to the Organization’s Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.
- Employee has completed annual compliance training and exhibits behavior as set forth by the code of conduct in the performance of their duties.
- Employee abides by the organization’s code of conduct in the performance of their duties.
- Perform other duties as assigned by Administrator, as needed.
STANDARDS OF EXCELLENCE:
- Spirit of Unity and Teamwork
- Willing to assist and support co-workers
- Flexible to a change in work assignment
- Participate in team meetings
- Value the contributions of all and include all in decisions that will affect them.
- Respect
- Recognize the dignity and value of each person.
- Appreciate, embrace and celebrate diversity
- Speak to others and about others in a kind manner
- Respond to and give direction with emotional control
- Maintain privacy and confidentiality in personal matters.
- Always knock on the door before entering a room
- Treat the property of others carefully and responsibly
- Spirit of Hospitality and Relationship Building
- Greet each person I met
- Welcome new residents, families and co-workers
- Courteous and friendly in manner
- Build positive relationships
- Communication
- Listen attentively to others and respond respectfully
- Share important information with those that need to know
- Address concerns with the appropriate persons and work with them to resolve the concerns
- Responsibility, Sense of Ownership, and Stewardship
- Assumes responsibility for the Villa’s reputation
- Open to new ideas and new approaches to the job
- Compassionate Care and Service
- Respond to residents needs in a timely manner
- Take time to speak with family members
- Give timely feedback to persons who express concerns
- Foster a healing environment within the Villa community
EDUCATIONAL REQUIREMENTS:
- Bachelor Degree in the field of Social Work/Case Management or Long Term Care Services. An equivalent combination of education and experience may be considered.
EXPERIENCE/KNOWLEDGE/SKILLS:
- Prior supervisory experience preferred
- Preferred experience in discharge planning.
- Preferred Social Work/Case Management background.
- Knowledge of regulations and guidelines for long term care as appropriate.
- Experience using computer systems such as Microsoft Office
- Knowledge of management practices and procedures
- Experience supervising staff preferred
- Ability to interact with staff on all levels.
- Completion of cross training for life enrichment, housekeeping, and laundry as required
- Completion of cross training for household homemaking, including food service and food handling (ServeSafe or equivalent) desired
- Experience in working in the field of long term care with the aging population preferred.
- Understand needs of an aging population.
- Commitment to person-directed principles and values
- Commitment to supporting a resident’s independence, autonomy, and honoring their decision-making capability within the constraints of their cognitive and/or physical decline.
- Flexibility to adapt to a changing environment.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
- Moderate to heavy physical effort
- Lift/carry up to 50 lbs.
- Balance of sedentary/mobility work
- Frequent kneeling/stooping/crouching/reaching/bending
- Frequently moves/lifts supplies or equipment
- Frequently transfers and repositions residents
- Ability to communicate verbally
- Reading/seeing/writing requires far and near visual acuity, field vision, and color vision to read written communications
- Must be able to write legibly
- Eye-hand coordination and finger dexterity to perform the duties of a Household Coordinator
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